Marketing 101 taught us all to know our audience.
I’ve taken it one step further by making my clients
identify their perfect customer. You see, we waste
so much time trying to cast a broad marketing net,
when statistics show that niche markets hold the highest
conversion rates. It’s easier to catch the right fish
if you have the proper lure.
In my time as a high level social media manager and
consultant, I have accumulated quite a few clients.
So many clients in fact, that my company may make
up to 5,000 post in a 24 hour period throughout
many different social media platforms. This has given
me the ability to have analytics beyond most people’s
comprehension. My clients are across many different
industries but the one thing the all have in common
is they are all in sales. My clients hire me to sell
stuff on their behalf using social media and the internet.
Plain and simple, bottom line.
With that in mind, I’m constantly testing and testing
and testing again what works. I’ve taken in clients that
have only a facebook account with 80 friends all the way to
clients that have 30,000+ social media connections. One
of the top occurrences I see on social media, after we take
over an account is the familiarity factor. Most of my clients
are not really active on social media. I take them from 1-3
posts a week to 3-5 posts a day. It takes their audience a
month or so on average to get accustomed to this frequency.
Once they do become accustomed, they become familiar and
branded. No different than direct mail or an email branding
In order for me to do all of this without pissing my clients
friends off, I have to understand their audience, who they
want to talk to, and what they are trying to accomplish. Once
I get my head around those three aspects, I can set up campaigns
that not only create engagement, they convert friends to clients.
If the content I create is boring, too salesy and unfriendly,
I could costs my clients, customers.
With all of that in mind, I have discovered that there are
5 social media prime-times. You know prime-time, like on TV
when the best shows come on. Yes, it works the same way on
social media. In TV land, the prime time to broadcast is
between 7-9pm CST only two hours a day. (at least in Dallas where I live)
but in social media land, there are primetime spots for 16
hours of each day. But different times mean a different audience.
There are 5 daily social media prime times. In order to use
them and market effectively, you must understand who is viewing,
when and why. With all my 10,000+ hours of extensive research
and constant split testing, this is what I have come u with.
PRIME-TIME Spot #1 “Early Riser” 5am-9am
The Early Riser spot is a prime-time slot that I fit into. This
slot is for the people who wake up, check email, facebook,
their calendar, and everything else before they get their day started.
As soon as the Early Riser gets up, they are checking email messages
and facebook with their coffee or whatever. The Early Riser knows
that when he/she gets the day started, there will be no time for
playing on facebook.
PRIME-TIME Spot #2 “Employee/Stay At Home Mom 9am-12pm
This time period consists of mainly employees and stay at
home moms. Studies show that stay at home moms are more
likely to surf facebook in the morning times. This is a
quiet time for the SAHM and gives them the ability to
have a little fun on social media before they are caught
up in running the house for the day.
As far as the employee goes, this is the time when a couple of
things are happening. Thing #1 is that the employee is driving
to an office somewhere. As much as it pisses me off, people
surf facebook and drive. Thing #2 is the typical employee will
get coffee, turn on a computer, surf around and waste the first
30 minutes of every workday. You and I both know that facebook
takes up a good grip of that 30 minute time period. That’s why
many companies have facebook blocked. But everyone has smart phones
so what good does that do?
PRIME-TIME Spot #3 “The Foodie” 11am-2pm
Remember back in the good ol days of facebook when you
could take a picture of your lunch and everyone would
like and comment on it? This still happens on a regular
basis. People are known to surf facebook to see what their
friends are doing for lunch. Because of this trend many people
have got accustomed to checking facebook before they go to lunch.
This primetime slot is also a time when people are standing in
line for lunch. We can all admit that we ALL stare at our phones
while we wait in any line. Americans will do anything to avoid
eye contact with strangers these days. This is a great time to
make sure your posts are mobile friendly.
PRIME-TIME Spot #4 “Afternoon Delight” 3pm-6pm
This spot is the #1 most heavily trafficked time on social media.
This is the primetime of prime-times. The people surfing during
this time slot are mostly made up of two groups. Group one is the
employees that have finished work early for the day and are killing
time before they leave. The second group is the people all over the
USA sitting in traffic. I hate to say it, but the numbers don’t lie.
It also is a quick time to check social media again before a person
goes home to their family for the evening.
PRIME-TIME Spot #5 “Finisher” 6pm-10pm
This spot is for the folks who make sure everything is all in order
before they call it a day. The person who is making sure all their
loose ends are tied up before dinner time. The person that makes sure
all their tasks are completed before going to bed for the night.
I personally fit into the “Early Riser” and “Finisher” spots, so
if you are posting on social media trying to get a person like
me’s attention, and you are posting at 10am everyday, I will never
see a thing. I’ve got too much work to do during the day and I
rarely have time to check social media once my day begins. But bet
your ass, I’m on it first and last thing every day.
If you have never thought about the importance of time in your
social media strategy, you need to start factoring it in.
Social media is becoming more and more intelligent on a daily basis.
Arming yourself with information like this will be the difference between people
who play on social media vs people who get pay on social media. Trust me
on this, my clients and the people around the world just like them, will
take your clients if you are not careful. These are people who are investing
their time and money into learning what it is going to take to market their
business in the near future. I encourage you to take action as well.