Being a salesman in the modern marketplace is more than just being good on the phone and a face-to-face closer. You need exceptional communication skills to prosper in today’s competitive market. When I say communication skills, I don’t just mean verbal...
You’ve been at the office all day. Smiling, dialing and setting an appointment with anyone who’ll set one with you. Finally, you get someone on the hook. They say they are coming to your office about 15 minutes before you close shop. It’s about 20...
Being “good on the phone” isn’t the same as it used to be. Most people think phone skills revolve around smiling and dialing. Turns out, that’s old school thinking that won’t serve you well long-term. The way we use the phone has...
For the life of me, I can’t begin to understand why people behave the way they do online. Somewhere, along the lines, we’ve been programmed to behave differently online than we act in real life. From trolls to arguing politics, to bashing each other, these...
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